Handle customer inquiries through email, chat, or other communication channels as needed. Help customers adjust or cancel reservations while adhering to hotel policies. Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications....

Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs and...

Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and...

Respond to customer questions and offer precise details about products, services, and promotions. Assess customer needs and suggest suitable products or services to fulfill them. Oversee and maintain customer accounts to uncover potential sales opportunities...

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

WORK LOCATION: Sucat, Parañaque SALARY RANGE: ₱20,000 - 25,000 WORK SCHEDULE: 9:00 AM - 5:00 PM | Monday - Saturday - Contacting clients for scheduled PMS / Maintenance schedules - Assisting clients in service concerns...

OVERVIEW The primary focus of this role is to oversee the entire Operations Team, including Customer Service and Warehouse, ensuring that team KPIs are consistently met. The role is responsible for managing day-to-day operations, ensuring...

What You Will Do: • Respond to customer inquiries via phone, email, or chat promptly and professionally. • Provide accurate information about products, services, and company policies. • Resolve customer complaints and issues efficiently, ensuring...

We are continuously looking for candidates for our team! Qualifications: • At least 6 Months of BPO/Customer Service Experience • HS (Old Curriculum)/SHS/College graduate • Good to Above Communication Skills • Availability to work onsite...

Qualifications: • Senior High School Graduates (new curriculum) • Completed Second Year College, no back subjects (old curriculum) • Good English oral communication skills. • BPO experience is preferred but not required. Work Location: 7/F...

We are continuously looking for candidates for our team Job Responsibilities: • Communicates with customer on the phone or by way of written correspondence to deal with concerns. • Resolves customer issues on the first...

We are continuously looking for candidates for our team Job Responsibilities: • Communicates with customer on the phone or by way of written correspondence to deal with concerns. • Resolves customer issues on the first...