Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately record and update patient details in...

Quickly respond to customer inquiries through phone, chat, or email. Familiar with shopping platforms such as Amazon, eBay, Lazada, Rakuten, and others. Monitor shipments and provide customers with delivery status updates. Handle returns, exchanges, and...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Oversee and track accounts to ensure logistics operations align with customer needs and expectations. Keep precise and comprehensive records of all shipping activities, including customs documentation, billing, and compliance. Address and resolve issues such as...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

About the job: Technology Analyst - RPA Automation Assistant Manager (Alabang) | Onsite Work setup: Onsite (Alabang) Qualifications/Requirements: BACHELORS—COMPUTER SCIENCE, IT, ENGINEERING, or any related course Minimum RPA Tools Experience: ServiceNow Predictive intelligence, AI/ML/Azure, Python...

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Interact with customers via...

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Interact with customers via...

About the job: IT Senior Network/Systems Engineer (Alabang) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Qualifications: Bachelor's...

Step into a rewarding BPO career where your hard work gets recognized! We’re HIRING in ALABANG, MUNTINLUPA for a Retail Chat Account – and this could be the opportunity you’ve been waiting for! Qualifications: HS/SHS...

What You Will Do: • Respond to customer inquiries via phone, email, or chat promptly and professionally. • Provide accurate information about products, services, and company policies. • Resolve customer complaints and issues efficiently, ensuring...