Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by offering precise and helpful information. Keep thorough records of customer interactions, including call logs and any follow-up actions. Follow all...

HEAD OFFICE: Makati City | Willing to work onsite FIXED SALARY BUDGET: ₱25,000 | Paid Training WORK SCHEDULE: Shifting INTERVIEW AVAILABILITY: Must be immediately prepared if invited for an interview onsite (Makati City) or Virtual...

Oversee and track accounts to ensure logistics operations align with customer needs and expectations. Keep precise and comprehensive records of all shipping activities, including customs documentation, billing, and compliance. Address and resolve issues such as...

Support customers with account-related questions, such as billing, technical issues, product details, and service requests. Diagnose, address, and resolve customer concerns using available tools and resources. Report recurring issues and recommend enhancements to improve the...

SALARY: ₱70,000 - ₱75,000 | Depends on experience/s WORK LOCATION: Makati City - Bachelor’s Degree in Accounting and/or Finance - Certified Public Accountant is advantageous - 5-10 years of experience in Accounting or Finance roles...

Handle incoming customer calls related to ticket inquiries, reservations, and cancellations. Guide customers through the online ticketing system and troubleshoot any technical issues. Forward complex or unresolved concerns to the relevant department or supervisor for...

Qualifications  Bachelor’s degree in Computer Science, Information Technology, or a related field. Equivalent experience may be considered.  Experience: Minimum of 10 years of hands-on experience in designing, operating, and maintaining distributed enterprise networks....

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

Salary: 32,000 - 42,000 Required Experience - With Bachelor's degree in Business Marketing or Communications. - At least 1~3 years of marketing & working experience with Adobe Photoshop, Adobe Illustrator, and Adobe InDesign. - With...

Required Experience: • University graduated, major in Accounting/Finance • With CPA License • Minimum 15 years of experience in Accounting with minimum 5 years as Accounting manager (Multinational Enterprise, Trading, FMCG company, would be an...

Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs and...