BPO Telesys Hub
Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs and...
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Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...
Respond to customer questions and offer precise details about products, services, and promotions. Assess customer needs and suggest suitable products or services to fulfill them. Oversee and maintain customer accounts to uncover potential sales opportunities...
Telesys Hiring Hub PH
Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately record and update patient details in...
Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere...
Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by offering precise and helpful information. Keep thorough records of customer interactions, including call logs and any follow-up actions. Follow all...
Offer precise information and support on account management, game features, technical concerns, and billing inquiries. Guide customers through troubleshooting steps and deliver effective solutions for technical problems. Help customers with account-related matters such as password...
Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution. Accurately record and update customer interactions, transactions, and order details in the system. Stay informed about company policies, procedures, and services...
WHR Global Consulting
JOB DESCRIPTION The Operations Supervisor is responsible in providing guidance and leadership to team leaders and members to achieve both customer and business outcomes through effective communication, problem solving, and efficient process execution. He/she will...
Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...
Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...