Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

Now hiring for Chat Support - Non Voice Account at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a...

Help customers comprehend their bills, charges, and available payment methods. Handle payments, refunds, and adjustments following company guidelines. Support customers in establishing payment plans or arrangements when needed. Generate and submit routine reports on billing...

Respond to customer questions and offer precise details about products, services, and promotions. Assess customer needs and suggest suitable products or services to fulfill them. Oversee and maintain customer accounts to uncover potential sales opportunities...

Easy, no-hassle and Fast One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this...

Easy and Fast One-day Hiring Process! Earn up to 28k monthly plus more benefits! We are looking for a Credit and Collection Agent in our Metro Manila Sites! This is for urgent hiring, don’t miss...

Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative - Shipping and Logistics Account in our Metro Manila Sites! This is for...

Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately record and update patient details in...

Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Credit and Collection Agent in our Metro Manila Sites! This is for urgent hiring, don’t miss...

Deliver precise details regarding travel products, policies, and procedures. Handle and resolve customer concerns, travel interruptions, and any issues that may occur during booking or travel. Stay informed about booking systems, travel regulations, and industry...

Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere...

Who we are: eFlexervices is a BPO company with a legacy spanning 24 years. We've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company –...