Support customers with account-related questions, such as billing, technical issues, product details, and service requests. Diagnose, address, and resolve customer concerns using available tools and resources. Report recurring issues and recommend enhancements to improve the...

Relevant work experience of at least 10 years in the travel industry. Working knowledge of flight reservation systems, hotel reservations and online booking tools. Possesses a wide network of contacts in the travel industry including...

Key Responsibilities: Assist Mandarin-speaking customers with travel bookings and hospitality-related services Utilize GDS systems (Sabre/Amadeus) for flight/hotel reservations and itinerary management Investigate and resolve fraud-related concerns in a timely and accurate manner Provide excellent customer...

Support customers with account-related questions, such as billing, technical issues, product details, and service requests. Diagnose, address, and resolve customer concerns using available tools and resources. Report recurring issues and recommend enhancements to improve the...

What You Will Do: • Respond to customer inquiries via phone, email, or chat promptly and professionally. • Provide accurate information about products, services, and company policies. • Resolve customer complaints and issues efficiently, ensuring...

What You Will Do: • Respond to customer inquiries via phone, email, or chat promptly and professionally. • Provide accurate information about products, services, and company policies. • Resolve customer complaints and issues efficiently, ensuring...

Executive Assistant to the CEO / Supervisorial Level We are seeking a highly organized and proactive Executive Assistant to support our CEO. The ideal candidate will be responsible for managing the CEO’s paperwork, business affairs,...

JOB TITLE:  MICE MANAGER JOB RANK:  MANAGERIAL  Objective of Hiring a MICE MANAGER: To plan, lead, organize and manage the operations of the MICE team. The team handles group travel requirements of client accounts, requirements...

MICE refers to Meetings, Incentives, Conventions and Events. It is an acronym used in the travel management industry. QUALIFICATIONS: • Relevant work experience of at least 10 years in the travel industry. • Working knowledge...

WORK LOCATION: Makati City SALARY: 50k or above JOB DESCRIPTION / RESPONSIBILITIES: 1. Develop and execute sound strategies on market prospecting and penetration, competitor positioning, broadening of client base and promotion of products and services...

What You Will Do: • Respond to customer inquiries via phone, email, or chat promptly and professionally. • Provide accurate information about products, services, and company policies. • Resolve customer complaints and issues efficiently, ensuring...

Account: Travel Job Description: Handle passenger concerns, ticket rebooking, and flight assistance. Qualifications: - At least 6 months airline-related experience Why apply: - Premium travel account - Higher starting salary