BPO Telesys Hub
Quickly respond to customer inquiries through phone, chat, or email. Familiar with shopping platforms such as Amazon, eBay, Lazada, Rakuten, and others. Monitor shipments and provide customers with delivery status updates. Handle returns, exchanges, and...
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We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: Address customer questions, concerns, and...
Oversee and track accounts to ensure logistics operations align with customer needs and expectations. Keep precise and comprehensive records of all shipping activities, including customs documentation, billing, and compliance. Address and resolve issues such as...
Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...
Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and...
Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...
Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately record and update patient details in...
Deliver precise details regarding travel products, policies, and procedures. Handle and resolve customer concerns, travel interruptions, and any issues that may occur during booking or travel. Stay informed about booking systems, travel regulations, and industry...
Respond to customer questions and offer precise details about products, services, and promotions. Assess customer needs and suggest suitable products or services to fulfill them. Oversee and maintain customer accounts to uncover potential sales opportunities...
TASQ Staffing Solutions
Start Date: ASAP Location: BGC, Taguig / ONSITE Schedule: Dayshift (9 am - 6 pm) Qualifications: ⦁ Bachelor's degree or Associate Degree preferred, but not required ⦁ 2 years of recent experience in...