Customer experience Job Vacancies

Location: Onsite – Angono, Rizal Schedule: Monday to Friday, 9:00 PM – 5:00 AM (PHT) with 1-hour break About the Client Pecron is a global leader in innovative electronics, providing high-quality portable energy solutions and...

POSITION TITLE: Business Transformation Director WORK LOCATION: Sibulan, Negros Oriental (Must be willing to relocate) WORK SETUP: Onsite, Rotating Shift REPORTS TO: Executive Leadership EMPLOYMENT TYPE: Full Time, Senior Leadership Role REQUIRED QUALIFICATIONS: – Bachelor’s...

We're expanding our Customer Service Representative team and looking for individuals who thrive in a fast-paced environment. As the first touchpoint for our customers, you'll handle inquiries, deliver accurate product and service information, resolve issues...

We're expanding our Customer Service Representative team and looking for individuals who thrive in a fast-paced environment. As the first touchpoint for our customers, you'll handle inquiries, deliver accurate product and service information, resolve issues...

Handle customer inquiries through email, chat, or other communication channels as needed. Help customers adjust or cancel reservations while adhering to hotel policies. Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications....

Support customers with account-related questions, such as billing, technical issues, product details, and service requests. Diagnose, address, and resolve customer concerns using available tools and resources. Report recurring issues and recommend enhancements to improve the...

Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

Support customers with account-related questions, such as billing, technical issues, product details, and service requests. Diagnose, address, and resolve customer concerns using available tools and resources. Report recurring issues and recommend enhancements to improve the...

Handle customer inquiries through email, chat, or other communication channels as needed. Help customers adjust or cancel reservations while adhering to hotel policies. Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications....

Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative solutions, promoting special...

Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere...