Support customers with account-related questions, such as billing, technical issues, product details, and service requests. Diagnose, address, and resolve customer concerns using available tools and resources. Report recurring issues and recommend enhancements to improve the...

Manage hotel bookings, customer inquiries, and cancellations for guests and partners. Offer precise details on room availability, pricing, amenities, and policies. Process reservations efficiently and without errors. Address customer concerns and escalate more complex issues...

We're Hiring: Customer Service Representative Location: Cebu IT Park (All processes are virtual) Employment Type: Full-time Salary Package: Up to ₱25,000 plus incentives, HMO, and night differential Open to: Newbies and Tenured Applicants Job Overview:...

Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner. Resolve product or service problems by clarifying the customer’s complaint, determining the cause, selecting and explaining the best...

We're Hiring: Customer Service Representative Location: Cebu IT Park (All processes are virtual) Employment Type: Full-time Salary Package: Up to ₱25,000 plus incentives, HMO, and night differential and 20K Sign on Bonus Open to: Newbies...

Offer precise information and support on account management, game features, technical concerns, and billing inquiries. Guide customers through troubleshooting steps and deliver effective solutions for technical problems. Help customers with account-related matters such as password...

JOB DESCRIPTION: We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication...

Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences,...

Handle incoming customer calls related to ticket inquiries, reservations, and cancellations. Guide customers through the online ticketing system and troubleshoot any technical issues. Forward complex or unresolved concerns to the relevant department or supervisor for...

We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving...

Handle customer inquiries through email, chat, or other communication channels as needed. Help customers adjust or cancel reservations while adhering to hotel policies. Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications....

Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution. Accurately record and update customer interactions, transactions, and order details in the system. Stay informed about company policies, procedures, and services...