Call Center / Customer Service Studio Contract Job Vacancies

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs and...

Oversee and track accounts to ensure logistics operations align with customer needs and expectations. Keep precise and comprehensive records of all shipping activities, including customs documentation, billing, and compliance. Address and resolve issues such as...

Hiring CSR Cebu City Location: Cebu City Salary: PHP 18,400/month up to 27,000 Salary Package Perks & Benefits: Paid Training 22 Paid Leaves HMO Coverage Government-Mandated Benefits 13th Month Pay Night diff and Incentives Qualifications:...

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs and...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...

Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...

Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and...

Handle and oversee customer inquiries, such as refunds, adjustments, and follow-ups. Verify, store, and retrieve necessary documents as required. Ensure the accuracy and quality of completed tasks to uphold standards. Recognize opportunities for process improvement...