Call Center / Customer Service Control Contract Job Vacancies

We're Hiring: Customer Service Representative Location: Cebu IT Park (All processes are virtual) Employment Type: Full-time Salary Package: Up to ₱25,000 plus incentives, HMO, and night differential Open to: Newbies and Tenured Applicants Job Overview:...

We're Hiring: Customer Service Representative Location: Cebu IT Park (All processes are virtual) Employment Type: Full-time Salary Package: Up to ₱25,000 plus incentives, HMO, and night differential Open to: Newbies and Tenured Applicants Job Overview:...

We're Hiring: Customer Service Representative Location: Cebu IT Park (All processes are virtual) Employment Type: Full-time Salary Package: Up to ₱25,000 plus incentives, HMO, and night differential Open to: Newbies and Tenured Applicants Job Overview:...

REQUIREMENTS: With or without ISA experience but a minimum of 1 to 3 years of BPO sales outbound is a MUST Strong Phone Presence Real Estate Knowledge is a plus but is not required Communicates...

POSITION TITLE: Inside Sales Representative (BPO) WORK LOCATION: Taguig WORK SETUP: Onsite WORK SCHEDULE: Night Shift QUALIFICATIONS: -B2B sales experience preferred -Fluent in written and verbal English with a neutral accent for clear communication with...

POSITION TITLE: Medical Billing and Insurance Claims Specialist WORK LOCATION: Alabang, Muntinlupa WORK SETUP: Onsite WORK SCHEDULE: Night Shift QUALIFICATIONS -Minimum of 1 year of experience in medical billing, insurance claims, or a related field...

POSITION TITLE: Medical Billing and Insurance Claims Specialist WORK LOCATION: Alabang, Muntinlupa WORK SETUP: Onsite WORK SCHEDULE: Night Shift QUALIFICATIONS -Minimum of 1 year of experience in medical billing, insurance claims, or a related field...

Handle customer inquiries through email, chat, or other communication channels as needed. Help customers adjust or cancel reservations while adhering to hotel policies. Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications....

Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution. Accurately record and update customer interactions, transactions, and order details in the system. Stay informed about company policies, procedures, and services...

Handle and oversee customer inquiries, such as refunds, adjustments, and follow-ups. Verify, store, and retrieve necessary documents as required. Ensure the accuracy and quality of completed tasks to uphold standards. Recognize opportunities for process improvement...

Help customers with airline ticket bookings, seat reservations, and reservation modifications. Respond to questions about airline services, special assistance, and travel requirements. Accurately input and update information in real time. Handle booking issues, such as...

Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and...