Telesys
• Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning • Handle inbound customer service support calls from established customer. • Cross sell value added services or products that are offered by the...
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• Provide high quality customer service on every call. • Communicate clearly and effectively with clients. • Promote good listening skills. • Manage length of calls. • Recognizing and managing assertive customer calls.
• Provide excellent customer service through active listening • Work with confidential customer information and treat it sensitively • Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
• Document all calls with regards to inquires • Monitor Call Tracking for responses from administrative group so call returns are done in a timely path. • Follow-up with clients within a 24-hour period in...
• Assist with placing, replacing, crediting, and tracking, orders received via email and or fax • Identify trends and communicate results to the management staff, sales force, and the customer • Utilize multiple tools and...
Telesys Hiring Solutions
We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Demonstrate professionalism and patience...
• Documentation administration and tracking of consumer's accounts • Adhere to prescribed standards by client in handling clients. • Receive incoming calls from participants • Answer participant questions, , as well as talk to participants...
• Communicates clearly and professionally in all patient communications. • Manage inbound and outbound phone activity from multiple accounts and end users for order placement, • Work in collaboration with Operations and Logistics to determine...
• Matching customers’ wishes to Clients’ solutions and services • Using negotiation and influencing experience to overcome objections and get the customers’ buy-in • Communicating pertinent insight to internal and external clients and sharing understanding...
PH Telesys Solutions BPO
BPO Telesys Hiring Hub
