Call Center / Customer Service Audit Contract Job Vacancies

Manage hotel bookings, customer inquiries, and cancellations for guests and partners. Offer precise details on room availability, pricing, amenities, and policies. Process reservations efficiently and without errors. Address customer concerns and escalate more complex issues...

Position Title: CSR (Dayshift - AU Telco) Work Location: Alabang Work Setup: Onsite Work Schedule: Day Shift (6:00 AM - 3:00 PM Manila time) Qualifications -Bachelor’s degree in Project Management, Telecommunications, Business, or a related...

Support customers with account-related questions, such as billing, technical issues, product details, and service requests. Diagnose, address, and resolve customer concerns using available tools and resources. Report recurring issues and recommend enhancements to improve the...

Offer precise information and support on account management, game features, technical concerns, and billing inquiries. Guide customers through troubleshooting steps and deliver effective solutions for technical problems. Help customers with account-related matters such as password...

Handle incoming customer calls related to ticket inquiries, reservations, and cancellations. Guide customers through the online ticketing system and troubleshoot any technical issues. Forward complex or unresolved concerns to the relevant department or supervisor for...

Handle customer inquiries through email, chat, or other communication channels as needed. Help customers adjust or cancel reservations while adhering to hotel policies. Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications....

Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution. Accurately record and update customer interactions, transactions, and order details in the system. Stay informed about company policies, procedures, and services...

Qualifications: • at least 18 years old and above • must be an HS/SHS graduate • Excellent English communication skills • Good computer navigational skills on multiple systems • Typing speed of 25 - 30...

Technical Support Representative Earn 16k!! Qualifications: - 2nd year college undergrad (No back subjects) - No Experience needed - HS/SHS Graduates with or without 6 months BPO experience -Willing to work on holidays - Good...

Urgently Hiring! We are in need of Customer Service Representative for Retail Account, Work on site in Baguio City Qualifications: at least HS Grad (old curriculum)/ SHS grad Good English communication skills No CCE required...

Customer Service Representative College graduates with or without 1year BPO experience! Earn up to 27K! (cebu province only) Qualification: -At least College graduate with no experience but with good english communication skills. -SHS/2nd year college...

Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special offers,...