MIRANDA BPO INC.

A BPO (Business Process Outsourcing) company is an organization that provides various business services to other companies, typically involving the outsourcing of non-core functions. BPOs allow businesses to delegate certain tasks or processes to external specialists, enabling them to focus on their core operations and reduce costs.

Key Services Offered by BPO Companies:
Customer Service: Handling customer queries, complaints, and support across various channels like phone, email, and chat.
Technical Support: Providing troubleshooting assistance and technical support services for products or services.
Human Resources (HR): Managing recruitment, payroll, benefits administration, training, and employee management.
Finance and Accounting: Processing transactions, bookkeeping, accounts payable/receivable, payroll, tax processing, etc.
Data Entry and Data Management: Inputting, updating, and managing data for clients in a structured and organized manner.
Sales and Marketing: Managing inbound and outbound sales calls, digital marketing campaigns, market research, etc.
IT and Software Services: Offering software development, IT support, cloud computing, network management, etc.