Agiletech Solution Inc

COLLECTION SPECIALIST
B. SCOPE OF WORK
Collection of Payments
C. RESPONSIBILITIES
● Advise management on long-term capacity plans and growth
● Contact client to reach daily, weekly, monthly collection target
● Conduct collection follow up
● Locate and notify customers of delinquent accounts by mail and telephone
● Initiate preparation of collection letters to overdue accounts
● Inform/discuss problematic accounts with supervisor/manager
● In case of unidentified remittances, follow-up to Customer Service to get reference invoice/information
● Conduct reconciliation and account balance with client
● Update of client’s contact information, recent address, contact person, telephone.
● Any other assignments that may be assigned.