FirstBPO


Business Industry / Sector: Call center
Province:: Laguna
City:: San Pablo

Company Description

Providing tailored Business Process Outsourcing (BPO) solutions that optimize your business performance, enhance customer experiences, and drive growth.
Trust FirstBPO to be your strategic partner in achieving operational excellence, enhancing customer satisfaction, and driving growth. Contact us today to discuss your outsourcing needs and let us create a customized solution tailored to your unique requirements.
Experience the power of FirstBPO and elevate your business to new heights.

jobs available at FirstBPO

San Pablo, Laguna

• Coordinate office activities and operations to secure efficiency and compliance to company policies • Supervise administrative staff and divide responsibilities to ensure performance • Manage agendas/travel arrangements/appointments etc. for...

HR Recruitment Specialist

San Pablo, Laguna

Responsibilities • Build and report on quarterly and annual hiring plans • Create and publish job ads in various portals • Network with potential hires through professional groups on social...

Social Media Manager

San Pablo, Laguna

• Perform research on current benchmark trends and audience preferences • Design and implement social media strategy to align with business goals • Set specific objectives and report on ROI...

San Pablo, Laguna

• Supervising and managing a team of agents, including their performance, productivity, and adherence to business regulations and procedures. • Maintain and evaluate individual and team performance metrics such as...

Payroll Specialist

San Pablo, Laguna

• Gather information on hours worked for each employee • Calculate the correct amount incorporating overtime, deductions, bonuses etc. with assistance of a computer system • Receive approval from upper...

Quality Specialist

San Pablo, Laguna

• Monitor assigned Staff/Operators and provide feedback to the Reps on the areas that need improvement. • Evaluate progress of Staff/Operators performance, quality, etc. • Conduct monitoring sessions and communicates...

San Pablo, Laguna

• Meet regularly with stakeholders and managers to review business and functional requirements and to determine project scopes and specifications • Develop and maintain operational systems, tools, and processes, and...

San Pablo, Laguna

• Accurately encode data into the company database, ensuring that all information is entered correctly and in a timely manner. • Verify data by comparing it to source documents, and...

San Pablo, Laguna

• Develop and implement HR strategies and initiatives aligned with the overall business strategy • Bridge management and employee relations by addressing demands, grievances or other issues • Manage the...

IT/Network Administrator

San Pablo, Laguna

• Maintaining computer networks and systems including software, mainframes, VPNs, routers and other physical hardware. • Installing and configuring network equipment to update or fix hardware or software issues. •...

Telesales Agent

San Pablo, Laguna

• Contact potential or existing customers to inform them about a product or service using scripts • Answer questions about products or the company • Ask questions to understand customer...