Global Integrated Contact Facilities

Global Integrated Contact Facilities, Inc. (GICF) is a flexible and competitive IT-BPM (BPO) company that partners with clients in strategizing and developing customized solutions aimed at realizing the clients' goals and maximizing the bottom-line.

GICF is committed to enabling superior customer experiences on behalf of our clients through more than 1000 employees. We have a successful history of managing cost-effective, multi-channel contact center and back-office operations for domestic and international organizations across several industries including multi-media and entertainment, quick service restaurants, logistics, banking, financial services and insurance (BFSI) and retail / consumer / e-commerce.